IMPACT OF COMPANY REACTIVITY ON CRISIS MANAGEMENT EFFICIENCY AND EFFECTIVENESS
DOI:
https://doi.org/10.24867/07NU07ArsicKeywords:
Crisis management, efficiency, effectiveness, reactivity, flexibility of enterprises and organizationsAbstract
This paper examines the relationship between enterprise reactivity and the effectiveness and efficiency of crisis management in it. The efficiency and effectiveness of the company as well as the reactivity of the company were defined and clarified. sensitivity to environmental changes, while controllability is an attribute of an enterprise's ability to control the situation by creating organizational conditions (resources), such as the flexibility of technology, human resources, organization, organizati-onal culture and information systems.
References
[1] Acquier, A., Gand, S. and Szpirglas, M. (2008), "From Stakeholder to Stakeholder Management in Crisis Episodes: A Case Study in a Public Transportation Company", Journal of Contingencies and Crisis Management,Volume 16, Number 2, pp. 101–114.
[2] Browne, M. (1989.) Oil on surface covers deeper threat. New York Times, March 31: 12.
[3] Brunet, S. and Houbaert, P. (2007), "Involving Stakeholders: The Belgian Fowl Pest Crisis", Journal of Risk Research, Volume 10, Number 5, pp. 643–660.
[4] Deal, T. E., & Kennedy, A. A. (1982.) Corporate cultures. Reading, MA: Addison-Wesley.
[5] Frazer, J.G. (1922), The Golden Bough, Macmillan Publishing Company, New York.
[6] Roberts, K. (1993.) New challenges to understanding organizations. New York: Macmillan.
[7] Seymour, M. and Moore, S. (2000), Effective Crisis Management, Continuum, London.
[8] Shapira, Z. (1995.) Risk taking: A managerial perspective. New York: Russell Sage Foundation.
[9] Shrivastava, P. (1987.) Bhopal: Anatomy of a crisis. New York: Ballinger.
[2] Browne, M. (1989.) Oil on surface covers deeper threat. New York Times, March 31: 12.
[3] Brunet, S. and Houbaert, P. (2007), "Involving Stakeholders: The Belgian Fowl Pest Crisis", Journal of Risk Research, Volume 10, Number 5, pp. 643–660.
[4] Deal, T. E., & Kennedy, A. A. (1982.) Corporate cultures. Reading, MA: Addison-Wesley.
[5] Frazer, J.G. (1922), The Golden Bough, Macmillan Publishing Company, New York.
[6] Roberts, K. (1993.) New challenges to understanding organizations. New York: Macmillan.
[7] Seymour, M. and Moore, S. (2000), Effective Crisis Management, Continuum, London.
[8] Shapira, Z. (1995.) Risk taking: A managerial perspective. New York: Russell Sage Foundation.
[9] Shrivastava, P. (1987.) Bhopal: Anatomy of a crisis. New York: Ballinger.
Downloads
Published
2020-05-03
Issue
Section
Disaster Risk Management and Fire Safety
