RESEARCH OF EMPLOYEES LOYALTY IN RELATION TO SOCIO-DEMOGRAPHIC CHARACTERISTICS OF EMPLOYEES
DOI:
https://doi.org/10.24867/05GI04KlisaraKeywords:
Loyalty, socio-demographic characteristics, education level, work positions, SPSSAbstract
The aim of the paper is to determine if socio-demographic characteristics of employees have an impact on loyalty. Is there a difference among employees, based on their education level, when it comes to loyalty expression? The next question would be: whether the employees at the lower work positions show different level of loyalty than those who are engaged in senior business positions? The research was conducted in March 2019 with 80 participants taking part in it. Half of these participants have a high degree of professional skills and work in senior positions while the other half has a lower professional qualification and work in lower work positions. The obtained information are processed using the SPSS program. The results indicate there is coherence between the education degree level, and the work position on the one hand, and the attitude of employees when it comes to loyalty, on the other.
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