„SOĆA SERVICE HA“ AS TECHNICAL SUPPORT AND SPARE PART DISTRIBUTOR
DOI:
https://doi.org/10.24867/15GI04BogdanovicKeywords:
technical support, app, spare partsAbstract
The paper deals with analysis of cooperation between ‘’Electrolux’’ group and company called ‘’Soća service HA''. The company organizes technical support and spare part distribution for the ‘’Electrolux’’ group in the Republic of Serbia. Weak link in the system was detected using the appropriate methods of management. Accordingly, adequate action was taken with goal to increase system efficiency and customer satisfaction.
References
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[2] Dragutin Stanivuković (2003.), Logistika – upravljanje lancem snabdevanja, Fakultet tehničkih nauka Novi Sad
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[2] Dragutin Stanivuković (2003.), Logistika – upravljanje lancem snabdevanja, Fakultet tehničkih nauka Novi Sad
[3] Vlajić J., Vidović M. (2005.), Lanci snabdevanja – definisanje performanse, Međunarodni časopis Transport i logistika, Beograd
[4] Prof. Dr Milan Sretenović (1996.), Mehanizacija pretovara – pretovarne mašine i projektovanje pretovarnih procesa, Univerzitet u Beogradu
[5] Zdenko Segeltija (2006.), Distribucija, Ekonomski fakultet u Osijeku
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Published
2021-12-09
Issue
Section
Industrial Engineering and Management
