RESEARCH THE SATISFACTION OF USERS
DOI:
https://doi.org/10.24867/02DS07RajkovicKeywords:
post express, satisfaction service users, deliveryAbstract
In this study we’re investigating how pleased users of Post Express services are. Users were given a set of questions related to the overall quality of services they received. Based on this feedback, we got suggestions for solving problems with late transportation of express shipment, as well as for reducing attempts to deliver items.
References
[1] www.postexpress.rs
[2] M. Bukumirović, „Kurirska, ekspres i paketska služba i sledljivost pošiljaka u poštanskoj logistici“, Saobraćajni fakultet, Beograd.
[2] M. Bukumirović, „Kurirska, ekspres i paketska služba i sledljivost pošiljaka u poštanskoj logistici“, Saobraćajni fakultet, Beograd.
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Published
2019-03-19
Issue
Section
Traffic Engineering
