MISTAKES IN WORK AS INDICATORS OF JOB SATISFACTION
DOI:
https://doi.org/10.24867/07GI03StevovicKeywords:
people, psychology, mistakes, management, work, satisfactionAbstract
This paper examines the errors that occur in work and job satisfaction that is present in the employees of the companies Tehnika MB DOO in Srbobran. The subject of the paper is employees of Tehnika MB DOO on various aspects of the job that are satisfying and looking at teaching the occurrence of errors and solving them. The aim of the research is to determine the degree of occurrence of errors at work, namely to act in situations where one occurrence, the presence of satisfied workers, and in the end, the errors with satisfaction at work were successful. The results of the research can contribute to improving employee satisfaction, but also to help the company better respond to errors that occur in the future.
References
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[2] Reason, J. (1990). Human Error. Cambridge: Cambridge University Press.
[3] Meister, D. (1971). Human factors: Theory and practice. New York: John Wiley & Sons.
[4] Rasmussen, J. (1983). Skills, rules, and knowledge; signals, signs, and symbols; and other distinctions in human performance models. IEEE Transactions on Systems, Man and Cybernetics.
[5] Reason, J. (1990). Human Error. Cambridge: Cambridge University Press.
[6] Wright, T. A. (2006). The emergence of job satisfaction in organizational behavior. In Journal of Management History. Bingley, West Yorkshire, England: Emerald Group Publishing.
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Published
2020-04-19
Issue
Section
Industrial Engineering and Management
