CONFLICT MANAGEMENT IN INDUSTRIAL PROJECTS
DOI:
https://doi.org/10.24867/17GI28JovanovicKeywords:
Conflict management, nflict management styles, conflict resolution, mediationAbstract
As a part of this paper, the theoretical framework of conflict management and conflict prevention is presented, as well as the results of research on the example of project teams in the automotive and IT industry. It is pointed out how companies in mentioned fields manage conflicts and what are their problems regarding the subject. Based on that, proposals were made to improve procedures for prevention and correction of conflict behaviour of project team members.
References
[1] A Guide to the Project Management Body of Knowledge, Sixth Edition (2017). Project Management Institute. Newtown Square, PA, USA
[2] Morača, S., Radaković, N. (2017): Osnove upravljanja projektima. Fakultet tehničkih nauka. Novi Sad
[3] Rahim, M. A. (2001): Managing Conflict in Organizations. Quorum Books. Westport, CT, USA
[4] Sarafadeen, Y. (2016): Conflict Management in Projects. University of Johannesburg. Johannesburg, SAR
[5] Swanström, N., Weissman, M. (2005): Conflict, Conflict Prevention and Conflict Management and beyond: a conceptual exploration. The Silk Road Studies Program. Uppsala, Sweden
[2] Morača, S., Radaković, N. (2017): Osnove upravljanja projektima. Fakultet tehničkih nauka. Novi Sad
[3] Rahim, M. A. (2001): Managing Conflict in Organizations. Quorum Books. Westport, CT, USA
[4] Sarafadeen, Y. (2016): Conflict Management in Projects. University of Johannesburg. Johannesburg, SAR
[5] Swanström, N., Weissman, M. (2005): Conflict, Conflict Prevention and Conflict Management and beyond: a conceptual exploration. The Silk Road Studies Program. Uppsala, Sweden
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Published
2022-06-08
Issue
Section
Industrial Engineering and Management
