IMPROVEMENT OF BUSINESS SYSTEM ORGANIZATION AND MANAGEMENT PROCEDURES IN THE PUBLIC ENTERPRISE "ELEKTROPRIVREDA SRBIJE"
DOI:
https://doi.org/10.24867/19GI07TrnavacKeywords:
Business processes, improvement, organization and managementAbstract
The focus of this paper is on noticing the way in which the work processes in the Sector for Support of Guaranteed Supply are performed on a daily basis and proposals for solving problems through improving the organization of business processes and improving their management.
References
[1] Zelenović Dragutin, 2005. Tehnologija organizacije industrijskih sistema – preduzeća. Fakultet tehničkih nauka, Novi Sad, RS.
[2] Porter. M.E., 1985. Cometititive Advantage: Creating and Sustaining Superior Performace, Free Press.
[3] McCormak, P.K. and Jahnson, C.W., 2000. Business Process Orientation. St Lucie Press, Washigton, DC.
[4] Kohbacher, M.and Reijers, H.A., 2012. The effect of process-oriented organizational design on firm performance. Business Process Management Journal, 19(2), 245-262.
[5] Hammer, M., 2007 The process audit. Hardvard Business Review, 85(4), 111-123.
[6] Hammer, M.& Stanton, S., 1999. How process enerprises really work. Harvard Business Review, 77 (6), 108-118.
[7] Gardner, R., 2004. The Process-Focused Organization. Quality Press, Milwaukee, WI.
[8] Reijers Hajo, A. 2006. Implementing BPM sistems: the role of process orientation, Business Proces Managemenr Journal, 12 (4), 389 – 409.
[9] Oden, H.W., 1999. Transforming the Organization: A Social – Technical Approach. Quorum books, Westport
[10] Hinterhuber H.H. (1995), Business process management
[2] Porter. M.E., 1985. Cometititive Advantage: Creating and Sustaining Superior Performace, Free Press.
[3] McCormak, P.K. and Jahnson, C.W., 2000. Business Process Orientation. St Lucie Press, Washigton, DC.
[4] Kohbacher, M.and Reijers, H.A., 2012. The effect of process-oriented organizational design on firm performance. Business Process Management Journal, 19(2), 245-262.
[5] Hammer, M., 2007 The process audit. Hardvard Business Review, 85(4), 111-123.
[6] Hammer, M.& Stanton, S., 1999. How process enerprises really work. Harvard Business Review, 77 (6), 108-118.
[7] Gardner, R., 2004. The Process-Focused Organization. Quality Press, Milwaukee, WI.
[8] Reijers Hajo, A. 2006. Implementing BPM sistems: the role of process orientation, Business Proces Managemenr Journal, 12 (4), 389 – 409.
[9] Oden, H.W., 1999. Transforming the Organization: A Social – Technical Approach. Quorum books, Westport
[10] Hinterhuber H.H. (1995), Business process management
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Published
2022-10-02
Issue
Section
Industrial Engineering and Management
