MEASURES FOR IMPROVING THE QUALITY OF SERVICES ON THE INTERCITY BUS LINE KRUSEVAC-NIS ESPLOITED BY AD „JUGOPREVOZ“ KRUSEVAC

Authors

  • Predrag Nikolić Autor

DOI:

https://doi.org/10.24867/02DS02Nikolic

Keywords:

intercity transportation, passenger survey

Abstract

In this paper an analysis of the measurements of work, income and costs as a result of work of the vehicles on the intermediate bus line Kruševac-Đunis-Niš is presented. A survey of bus station users, as well as a proposal for measurements to increase service quality level of transport company „Jugoprevoz“ Kruševac is also presented.

References

[1] P. Gladović, „Organizacija drumskog saobraćaja“, Fakultet tehničkih nauka, Novi Sad, 2014.
[2] D. Golubović, „Istorija Jugoprevoza“
[3] P. Gladović, „Tehnologija drumskog saobraćaja“, Fakultet tehničkih nauka, Novi Sad, 2006.
[4] P. Gladović, „Informacioni sistemi u drumskom transportu“, Fakultet tehničkih nauka, Novi Sad, 2014.

Published

2019-03-18