IDENTIFIKACIJA, KATEGORIZACIJA I UPRAVLJANJE INTERESNIM GRUPAMA NA PROJEKTU

Milica Blagojević

doi:10.24867/31GI21Blagojevic

Industrial Engineering and Management

Vol. 40 No. 08 (2025): Proceedings of the Faculty of Technical Sciences

IDENTIFICATION, CATEGORIZATION AND MANAGEMENT OF STAKEHOLDERS IN THE PROJECT

Milica Blagojević

31GI21Blagojevic.pdf (Serbian)

DOI:: https://doi.org/10.24867/31GI21Blagojevic
Submitted: July 30, 2025
Published: 2026-01-02

Abstract

In this master's thesis, in addition to the theoretical foundations of project management and stakeholder management in projects, the practical part of the work identifies, categorizes, and presents detailed communication strategies with stakeholders. Through the case study of "Cape Town – Integrated Rapid Transit System," the thesis explores the key interests and power of various stakeholders, using the interest/power matrix for their classification. Also, potential challenges and issues in stakeholder management are identified, along with proposals for overcoming them. This thesis relies on relevant theoretical studies to provide a deeper insight into the importance of stakeholder management in successful project execution.

References

[1]Kathy Schwalbe, “An Introduction to Project Management”, Sixth Edition, 2017.
[2]David Hartshorne, “What is Project Management? The Complete Guide [2024]”, 2024.
[3] Stakeholder-led Project Management, Second Edition: “Changing the Way We Manage Projects”, Louise M. Worsley, 2020.
[4] Massimo Pirozzi , “Stakeholders, who are they?”, 2019.
[5] Massimo Pirozzi, “The Stakeholder Perspective”, 2017.
[6] Pratyush Mittal, "Key Challenges, Strategies and Steps for effective Stakeholder Management", 2024.
[7]Vishal Krishna, “Techniques To Identify Key Stakeholders In Your Organization!”, 2023.
[8]Interreg Central Europe, “Enhancing Stakeholder Engagement through the Power/Interest Matrix”, 2021.
[9] Georgina Guthrie, “Manage your stakeholders like a pro with a power/interest grid”, Nulab, 2021.
[10] Simplystakeholders, "Stakeholder Communication: Benefits, Best Practices, and Management"
[11] Christine Crowe, "How to Deal with Stakeholder Conflict", 2023.
[12] Englund, R. L. (2010). “Negotiating for success: are you prepared?” Paper presented at PMI® Global Congress 2010—EMEA, Milan, Italy. Newtown Square, PA: Project Management Institute.
[13] MyCiTi projektu, Infrastructure news, “Cape Town’s shining public transport system” 2014., https://infrastructurenews.co.za/2014/02/14/cape-townsshining-public-transport-system/ (pristupljeno u septembru 2024)

[1] [1]Kathy Schwalbe, “An Introduction to Project Management”, Sixth Edition, 2017.

[2] [2]David Hartshorne, “What is Project Management? The Complete Guide [2024]”, 2024.

[3] [3] Stakeholder-led Project Management, Second Edition: “Changing the Way We Manage Projects”, Louise M. Worsley, 2020.

[4] [4] Massimo Pirozzi , “Stakeholders, who are they?”, 2019.

[5] [5] Massimo Pirozzi, “The Stakeholder Perspective”, 2017.

[6] [6] Pratyush Mittal, "Key Challenges, Strategies and Steps for effective Stakeholder Management", 2024.

[7] [7]Vishal Krishna, “Techniques To Identify Key Stakeholders In Your Organization!”, 2023.

[8] [8]Interreg Central Europe, “Enhancing Stakeholder Engagement through the Power/Interest Matrix”, 2021.

[9] [9] Georgina Guthrie, “Manage your stakeholders like a pro with a power/interest grid”, Nulab, 2021.

[10] [10] Simplystakeholders, "Stakeholder Communication: Benefits, Best Practices, and Management"

[11] [11] Christine Crowe, "How to Deal with Stakeholder Conflict", 2023.

[12] [12] Englund, R. L. (2010). “Negotiating for success: are you prepared?” Paper presented at PMI® Global Congress 2010—EMEA, Milan, Italy. Newtown Square, PA: Project Management Institute.

[13] [13] MyCiTi projektu, Infrastructure news, “Cape Town’s shining public transport system” 2014., https://infrastructurenews.co.za/2014/02/14/cape-townsshining-public-transport-system/ (pristupljeno u septembru 2024)