Proceeding of the Faculty of technical Sciences, Novi Sad

Electrotechnical and Computer Engineering

Vol. 41 No. 02 (2026): Proceedings of the Faculty of Technical Sciences

Comparative analysis of inclusive design of communication platforms: Microsoft Teams, Discord and Slack across desktop, web and mobile environments

  • Ања Пешић
DOI:
https://doi.org/10.24867/34BE25Pesic
Submitted
February 13, 2026
Published
2026-03-09

Abstract

This paper presents an analysis and comparison of communication platforms Microsoft Teams, Slack, and Discord across different environments – desktop, web, and mobile. Based on a detailed examination of their functionalities, accessibility features, and customization options, conclusions were drawn regarding the extent to which each platform meets the principles of inclusive design. The purpose of the analysis is to determine how communication platforms can contribute to digital equality and equitable access to information, as well as to highlight areas that require further improvement in order to become fully accessible to all users.

References

  1. [1] R. M. Gilbert, „Inclusive Design for a Digital World “ (2019)
  2. [2] ,,Microsoft Teams, Wikipedia”
  3. https://en.wikipedia.org/wiki/Microsoft_Teams
  4. [3] ,,Discord, Wikipedia”
  5. https://en.wikipedia.org/wiki/Discord
  6. [4] ,,Slack, Wikipedia”
  7. https://en.wikipedia.org/wiki/Slack_(software)
  8. [5] ,,About Discord”
  9. https://discord.com/company
  10. [6] ,,Introduction to Web Accessibility”
  11. https://www.w3.org/WAI/fundamentals/accessibility-intro/
  12. [7] ,,Web Content Accessibility Guidelines”
  13. https://en.wikipedia.org/wiki/Web_Content_Accessibility_Guidelines
  14. [8] ,,W3C Accessibility Standards Overview”
  15. https://www.w3.org/WAI/standards-guidelines/
  16. [9] ,,Universal design”
  17. https://en.wikipedia.org/wiki/Universal_design
  18. [10] ,,Diverse Abilities and Barriers”
  19. https://www.w3.org/WAI/people-use-web/abilities-barriers/
  20. [11] ,,Microsoft Inclusive Design”
  21. https://inclusive.microsoft.design/
  22. [12] ,,Microsoft Accesibility Portal”
  23. https://www.microsoft.com/en-us/accessibility
  24. [13] ,,Slack Accessibility Guide”
  25. https://slack.com/intl/en-gb/accessibility