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Industrial Engineering and Management

Vol. 36 No. 05 (2021): Proceedings of the Faculty of Technical Sciences

PROCESS IMPROVEMENT OF PENSION AND DISABILITY INSURANCE SYSTEM

  • Aleksandra Maćašev
DOI:
https://doi.org/10.24867/12GI27Macasev
Submitted
May 3, 2021
Published
2021-05-03

Abstract

This paper presents the theoretical foundations of quality management systems and it’s realization in the pension system area. The aim of this paper is to present the processes, analyze the most significant problems and propose protective measures to improve implementation of the pension and disability insurance system.

References

[1] Dr V. Vulanović, et al., “Metode i tehnike unapređenja procesa rada”, Univerzitet u Novom Sadu, Fakultet tehničkih nauka, Departman za industrijsko inženjerstvo, IIS Istraživački i tehnološki centar, Novi Sad, 2012
[2] https://sh.wikipedia.org/wiki/penzija (datum pristupa: 2016-09-20)