Industrial Engineering and Management
Vol. 40 No. 05 (2025): Proceedings of the Faculty of Technical Sciences
TRENDS IN THE APPLICATION OF ARTIFICIAL INTELLIGENCE IN MARKETING ACTIVITIES
Abstract
The paper explores trends in the use of artificial intelligence in marketing, such as predictive analytics, personalization, targeted advertising, automation, and chatbots. It also covers the psychosocial dynamics of AI and keyword co-occurrence analysis. Examples from companies like Amazon, Netflix, Spotify, Canva, and Raiffeisen Bank are included.
References
- [1] Verma S., Sharma R., 2021, Int. J. of Info. Management Data
- [2] https://www.linkedin.com/pulse/history-marketing-pixellion/
- [3] Haleem A., Javaid M., 2022, ScienceDirect
- [4] Rajgopal K., 2023, LinkedIn
- [5] Veenendaal A., 2024, Blueprism blog